Cheryl Kent-Biccum’s professional journey is a powerful testament to perseverance, dedication, and service to community. A lifelong resident of Port Jervis, Cheryl comes from a family deeply rooted in the area—parents, grandparents, and generations before her all called Port Jervis home. Married for 26 years, she is also the proud…

With nearly 26 years dedicated to Civil Service, Beth Mortas exemplifies commitment, adaptability, and service—both within government and throughout her community. Her career journey reflects not only professional growth, but a deep respect for the complexity and purpose of New York State’s Civil Service system. Beth will begin her 26th…

Tracy Augello is a seasoned human resources professional whose career reflects adaptability, continuous learning, and a deep commitment to public service. Tracy has been married for 27 years and is the proud parent of two daughters, along with two beloved dogs. Born and raised in Syracuse, New York, she has…

Heather Morse is a dedicated public servant whose career reflects a deep commitment to civil service, professional growth, and community involvement. A lifelong resident of Goshen, New York, in Orange County, Heather has built both her personal and professional life around service. She has been happily married for 27 years…

Joe McQueen brings a thoughtful, people-centered approach to civil service, shaped by a career that blends communications, human resources, and public service leadership. A lifelong New Yorker and the youngest of five, Joe grew up in Pelham, NY, before earning his bachelor’s degree in Communications from SUNY Oswego and his…

For this special Legends Edition of Feature Friday, we are proud to spotlight a pioneer whose leadership, vision, and unwavering dedication helped shape the New York State Association of Personnel and Civil Service Officers into the thriving organization it is today — Alan Schneider. Alan’s impact on the Association is…

Jennifer DeMonstoy is a dedicated civil service professional whose roots in county service run deep and whose commitment to growth, family, and public service truly stands out. Jennifer is a lifelong Steuben County resident, and her connection to public service began at an early age. Her mother was a county…

With more than two decades of experience spanning both the private and public sectors, Christy Spadaro has built a career defined by leadership, integrity, and an unwavering commitment to supporting employees and strengthening organizational operations. Her broad professional background—rooted in employee relations, labor relations, equitable workplace practices, payroll, benefits, and…